Terms & Conditions
• Bookings are confirmed after 50% deposit or full payment
• Prices may vary until confirmation
• Travelers are responsible for travel documents
• Itineraries may be adjusted due to operational needs
• Third-party services are provided by selected partners
• Terra Ceylon supports guests in case of service concerns
Cancellation & Refund Policy
• 30 days or more before arrival – 80% refund
• 15–29 days before arrival – 50% refund
• Less than 72 hours before arrival / No-show – No refund
Refunds are subject to non-recoverable costs from third-party providers.
Privacy Policy
We collect only necessary personal information such as contact details and travelpreferences. Data is shared only with trusted partners and is never sold or misused.